With shipping being an obstacle when it comes to small business and price points, our products are non-refundable. However, we are a legitimate and honest online store, and we value your experience with us. Keep in mind that if we simply do returns because "the scent wasn't what I expected", then we would literally take a severe loss (not break even) on these transactions, further hampering our effort to combat higher shipping prices and keep our products priced low. Returns have yet to be an issue for us... offering a quality product at an affordable price is our priority!
Our commitment to you - if you're unhappy with your purchase, we will make every effort to make it right!
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